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Hardware & Other Software Electronic Medical Records (EMR) Electronic Data Interchange (EDI) Practice Management (PM)

Services

MBS offers support along every step of the way in making your IT operations more streamlined, efficient, and cost-effective.

  • Needs Assessment & Plan
    A member of the MBS sales team will discuss with you your individual business needs, budget, and timeline. Based on this information, we will make a recommendation for software, hardware, and support services and help you plan your system conversion. For more information on the software and systems we service, please visit our Solutions page.
  • System Implementation
    MBS experts will take care of the hardware, software, and network set-up and testing of your systems and provide on-site training for your employees. We also offer preparatory training workshops in our training classroom and online training seminars to enable your employees to fully utilize your new system from the first day.
  • Flexible Customer Support Options
    Our team of software and hardware specialists provides immediate help with any system problems that you may encounter. We offer telephone assistance with remote connectivity as well as on-site visits by our specialists. You can also choose the specific level of support coverage you need, from regular business hours to 24-hour customer support.

 
MBS also offers additional services to help you upgrade or customize your systems and integrate your website offerings:

  • Consulting & Project Management Services
    As your business grows or changes, your IT systems will need to accommodate these new demands. Our consulting and project management services can help you re-assess your IT needs and determine what changes to your current system are recommended. If you decide to switch to new software or hardware, we can help you plan and implement a smooth transition.
  • Custom Reporting & Modifications
    MBS programming specialists can work with you to make customized modifications or additions to standard software systems, allowing you to generate custom reports or perform large amounts of data conversion for example, as well as custom software designed for a specific need.
  • Website Services
    Our website services include website design, web hosting, search engine optimization, and systems integration. An easy-to-find and easy-to-use website can help you increase patient volume and referrals and also let you offer patients a host of convenient appointment services such as checking real-time appointment availability, making or confirming appointments, and filling out registration paperwork ahead of time through secure web patient portals.